Privacy Policy

1. Introduction

UGC copy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Email address
• Name (optional)
• Payment information (processed securely via third-party providers)
• Account preferences

Content You Upload

• Images you upload for video generation
• Reference videos you provide
• Generated video content

Usage Information

• Device and browser information
• IP address
• Pages visited and features used
• Time and date of visits

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Process your video generation requests
• Process payments and manage your account
• Send you important service updates
• Improve our AI models and Service quality
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

Uploaded content is stored temporarily for processing and may be deleted after a reasonable period. Generated videos are stored in your account until you delete them.

5. Third-Party Services

We use trusted third-party services for:

• Payment Processing: Stripe and Razorpay - for secure payment handling
• Cloud Storage: Supabase - for file storage
• AI Processing: Kie.ai - for video generation
• Service Improvement: To understand how our Service is used and improve performance

These providers have their own privacy policies and are bound by data protection agreements.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data and account
• Portability: Export your data in a standard format
• Objection: Opt out of certain data processing

To exercise these rights, contact us at privacy@ugccopy.com

7. Cookies

We use essential cookies to maintain your session and preferences. We may use essential cookies required for the Service to function properly. You can control cookies through your browser settings.

8. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the “Last updated” date.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

• Email: privacy@ugccopy.com